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Smarter Customer Communities
Build a vibrant community of customers and members by using open source Drupal. Our synchronization technology makes it easy to integrate with your customer or member database.

  • On-Line Collaboration for Working Groups: Create private, on-line spaces for committees and other working groups to share documents, comment on each other's ideas, and keep in touch.
  • Offer Discussion Forums: Provide your members and customers with full-featured discussion lists without spending hours of staff time every week. Our Discussion Forums are linked to your membership database, so that it is easy to set up discussion lists that are exclusively for members of a specific committee, active members, special interest sections, or any other criteria you specify.
    • Participants can choose to read, post, and reply to messages using email or on-line.
    • Searchable archives of past postings.
    • Shared documents, links, and other resources of interest to members of each forum.
    • Fine-grained access control. For each Discussion Forum, it is easy to set the criteria of who is allowed to join, identify whether the list is moderated, and specify numerous other options using our simple point-&-click control panel.
    • Participants can choose to receive postings via email immediately, in a daily email digest, or web-only.
    • Unified log-in means your users can log in through your organization's website.
  • Add an On-Line Member Directory: Offer searchable member and supplier directories and make it easy for members to maintain their own entries.